We understand that when a owner or organization buys a product, just as important as the functionality of the product is the peace of mind it should bring. To that end, we don’t just sell equipment but we service it as well. We all know that technology is as good as they are, there are also the probability of fails and when it does, you don’t want to be passed off to another company. You want that one point of contact and that makes dealing with OneTouch such a reassuring experience. OneTouch is often able to service a failed component in the field or at our facility. But in the rare instance when it needs to be sent to manufacturer we will take care of the details.