Frequently Asked Questions

Now, you can control everything in your home or office without touching any 3rd party screen but your own.

Our customer service, maintenance specialists and expert service technician make up our dedicated responsive Services team.

Yes, there is a fee for Callout service.

Greater Toronto Area. To be more specific, the GTA is divided into 5 regions:
Durham Region
Halton Region
Peel Region
Toronto Region
York Region

We have 20+ years of experience. We only charge for exact parts and services, no hidden fees. Please check our fee structure to check the care plans cost. 

Yes, we do undertake insurance work. Our workmanship is guaranteed.

Yes, we did some large scale AV installation project contracted for $3.25 million.

Yes, we remove old equipment’s and install new ones to provide exact or much better functionality.

Yes we do remove our footwear in a finished home. If the home is under construction, for safety we will keep the footwear. 

Yes, it is part of our scope of work. We will clean-up our work area to make sure it is similarly clean as it was before our arrival.

We can recommend expert trade whom we worked before and known to be professional in their trade. You will need to take their interview and sign contract directly with them.

Yes, we do provide 20% discount for the Elderly and Disabled.

Please visit our fee structure for fees. Generally our minimum non-emergency call out fee is onsite time + 1 hour for driving time.